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Refunds/Exhanges
We do not offer exchanges or refunds on our handmade items.
END OF SUMMER SALE!!
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When will my order ship?Your order will ship out within 3-20 business days of purchasing Monday through Friday excluding holidays (this time ebbs and flows depending on our volume). When your order ships we will send you an email with your tracking number. Please check your spam box if you did not receive this email. PROCESSING TIME + SHIPPING TIME = ESTIMATED DELIVERY TIME
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Which style should I choose?We offer 4 different styles (check each listing to see what's in stock) The Elastic Style: Our waist beads are strung together on sturdy elastic cord. Choose this option if you just want to wear the beads a few times, maybe on vacation, a party or a special occasion. The elasticity will eventually loose it's strength which makes this our least long lasting version, it's also our less expensive style. The colors may also fade depending on use. If you choose this style, make sure that with the length you select you can slide the item over your head, although they stretch they can break if you stretch too much, and go up a size for a looser fit! The Clasped Style: Choose this option if you like to switch it up a bit. You can take this style off by simply unhooking the clasp. Make sure you follow the care instructions to keep it lasting long. This style is not flexible, there is no give as there is with the elastic style so be sure to measure yourself correctly. By request we can add an one inch chain extender. For longevity take off when showering/bathing and keep oils and lotion at a distance. The Screw Clasp Style: This style is similar to the clasped however you twist the closures to secure it around your waist. There is no give and we cannot add a chain extender. The Tie On Style: With this option our waist beads are threaded on durable cotton thread. You'll need to tie this around your waist. It is our permanent style and is meant not to come off. It can also be used with weight loss. As you loose weight the beads will loosen, at that point you can slide the extra beads off and retie at your new weight. This is the longest lasting style.
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How should I measure myself?Choose where you’d like your waist beads to sit on your stomach, some people like just above the belly and others below, it’s your personal preference, then use a tape measure to find the length. Remember to measure yourself at rest when your stomach is relaxed as well. If you don’t have a tape measure you can use a belt or piece of string, hold it around your waist and then use a ruler to get the length required to purchase the correct size you may need.
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Why are your waist beads so inexpensive?We've been in business since 2014 and decided from an early date that we would handmake our items and not get them mass produced. It's one of the reasons that many of are items differ from other web sites and why we're able to offer them at a low rate to you. While using the same beads as others, we simply cut out the middle man.
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How to care for my jewelry?Although our beads are waterproof, it's best to minimize exposure to lotion, oils and water to keep the original color in tact. If submerged, pat dry immediately and remove when bathing.
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Which shipping service do you use?We use Fedx USPS and UPS.
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Do you offer refunds/exchanges?The Waist Bead Shop does not accept returns or exchanges.
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CouponsAll coupon codes must be used at time of purchase. ** Excludes Grab Bags, Premium Items and other accessories **
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Hours of operationWe are available Monday through Friday 10am - 6pm PST Please note that it can take us up to 24 hours to respond to your email during this time.
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ImportantPlease do not use icloud as your email for correspondence. Increasingly your mailboxes are full and we are unable to communicate with you. Also make sure to provide your complete address including your apartment/unit number if you have one. Lastly double check the length you are ordering. " means inches, the circumference of the jewerly in inches.
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